Flexibility is paramount for a user-friendly experience. If you’re looking to cancel an order and need assistance, we’ve simplified the process for you. Here’s a quick guide on how and when you may Cancel your order.
Canceling your Order is only possible when the order status is still marked as "New."
Estimated fees are always presented in the order fees. please make sure to check them before confirming your order to avoid inconvenience.
Here's a quick guide on canceling your order:
1.
Log in to Your Account – Visit to the Acclivity portal by visiting https://acclivity.digital/ as soon as possible.
2.
Go to Orders tab – Once logged in, find the “Order History” section on your account dashboard.
3.
Check the Order Status – Identify the exact order you want to cancel by locating it within your account. Time is of the essence, as Order cancellation is only possible when the order status is still marked as “New.” Act promptly to cancel without any hassle and ensure a smooth transaction process.
4.
Wait for Confirmation – After canceling, you’ll receive a confirmation message. Double-check to ensure the cancellation has been successfully processed.
need help?
If you need assistance canceling your order, please feel free to contact our support team.
